A place should be better for you being in it, because the opposite of that is just not acceptable12/9/2013
One of the best lessons I learned long ago, from the first boss that I ever had, was to always leave a room better when you enter it. This is a rule I use every single day, constantly throughout the day.
A place should be better for you being in it, because the opposite of that is just not acceptable, the opposite of making it better is of course that a place is worse for you having been there. Every thing you touch should be slightly better because you are there. This is something that has shaped my whole career. The underlying principle, of course, is to always be on the lookout for things to improve, and to do things that make it better for all, to be aware of what is around you and what can be done to make it better for everyone. It doesn't have to be big. As I walk though offices, I close copier lids, pick up paperclips off the ground, put some papers in theor proper place so they can be found later, help some poeple with questions. On a larger scale, I redesign process layouts, create purchasing plans (I call them machines as I like them to run without me), I mentor others, talk to everyone on my team and other groups to insure that we as a team are going in the same direction and that we are all working on the same goals. It goes on and on as there are an infinite amount of ways to make things better. Doing this, even on a small scale, not only makes you and your area better, but as a leader, you are setting the example to everyone around you about what matters, and they will do what you do. They will make sure they leave each area better for them being there as well. Imagine a building full of people all trying to make each area better as they walk through it. Now think bigger, and imagine a city, a state, country, or world doing the same. Small positive actions build upon themselves until they change who you are, and what the world can be. D In my career, I have always made decisions and learned the skills I have, based on thinking of myself as a corporation.
That means anytime I work with a company, I view it as if Daryl Burnett Inc is doing business with Company X Inc. I often see companies treat other companies as equals, or with respect, but companies treat individuals more as chess pieces or as replaceable cogs, and to me that is not the smart play on either side. By being and acting as a company, I am making better and smarter moves for both sides of the equation, and these ideas are more based on long term thinking than I would do personally. Acting as a company also makes me expect and require respect from those businesses I work with, and I treat the company I work with as a partner. You get the respect you give, but you need to give yourself the same treatment, if you respect yourself, others will respect you. In today's market, the concept of you as a company isn't a theory, it is how the world works today. In your life you will have several careers, you will learn many different skills, because the market place is now fluid. You need to remember that you are a business, and that you need to make those moves that give your company the best possible chances in the future, and gives you the most profit. Profit being defined as not just money, it is often more than money, it can be time, location, and skills. D The way I understood how to get ahead from my younger days was that you work hard, out do the competition, and it will get recognized, and you move up in the organiztion, and the first part is still true, you have to do good work.
But today the world is full of competition so you always have to keep in mind that you need to out hustle and out work everyone around you, but another important piece, final part of that logic, is that people need to recognize that you did great work and out hustled, out talked, and out worked everyone else. Other people are not watching everything you do 24/7. Studies have shown that for example, when you walk across a room and trip, you feel embarrassed because you believe that everyone around saw you trip. The whole group was watching you walk across the room. Do you really believe the whole room is watching just you? Studies show that most if not all people did not see you trip, and the ones who did forgot it minutes later. That no one sees you works in your favor when you mess up something, and you will screw something up if you are trying to do anything new or exciting, but no one seeing you works against you when you do something great. No one really notices, and if they do, they forget about it minutes later. You need to remind them about your chops, show them what you did for them, what your skills are, what projects you have finished, how much money you have made them, how knowing you makes their life better. And you need to do it often. You can bring it up in stories, in presentations, and it can be subtle, and should be, the reminder should be subtle, but it should also be real and clear what you have done. When you get recognized, then good things happen, you get the sale, the promotion, the client. D In the end, you have a product you believe in, you make the pitch and you ask for the sale.12/4/2013
One of the best things that I have learned from being in purchasing, is that the easiest way to see if something can be done, is to ask.
Sounds simple, and it is, but I am amazed how often we do not actually act on it, and ask for what we want or need. I interact daily with all types of salesmen and operations types, all kinds of personalities, and I get to learn from them all. Every day I watch salesmen on my team succeed or fail, and it amazes how often an average salesmen gets a large sale just because they asked for it. No one else tried, no one else asked for it, too many other salesmen waited, making the call, but never asking. I see it with sales people who call on me. Many talk market, or their background, the good ones ask about me and what my company is working on or looking for, but only a very small group of sales people ask for anything. The successful ones not only ask, but also expect a yes, every time, not always get, but always expects it. I know from experience, that person will succeed. In sales you will get told the word no much more than you will yes by a large margin. It is hard to hear no seventeen times in a row and then ask again, but the good sales people do it, and they truly believe number eighteen will say yes. Too many inexperienced sales people do not ask, often because they are avoiding the no, and you do need some skill from practice to phrase things so that you avoid the customer having opportunities to say no, but in the end, you have a product you believe in, you make the pitch and you ask. It is the law of averages, you ask enough people, some will say yes, and the more times you ask, the better your odds of a home run. It works on everything; to lower bills, get credits for bad service, discounts, to get a free coffee, and to get rid of that extra fee on your phone bill. It absolutely works for growing and selling in your business. Ask. D What you expect tends to be realized more often than you might think.
Resourceful people have different beliefs from those who are not resourceful. Resourceful people expect to be able to find a way to achieve their outcome. They expect to be able to easily and naturally form a rapport with anyone they meet. When they want something to happen, they often go for it; and if they make a mistake, they learn from the feedback. These expectations tend to influence a resourceful person's outcome. Believing the following ideas will increase your interpersonal skills and personal effectiveness. When you meet people and you want to create rapport, remember these beliefs: People automatically like you because you are a good person. You can easily and naturally meet anyone you choose. You can have instant rapport with anyone you choose using these techniques. You have a lot in common with any person you meet. You can learn something from each and every person you speak with. You may be thinking that these beliefs are not necessarily true, and if so, you would be correct. However, we're out to get a result, not to logically prove what is and isn't true. Unstoppable Confidence: How to Use the Power of NLP to Be More Dynamic and Successfule by Kent Sayre |
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Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. Regardless, I only recommend products or services I use personally and believe will add value to my readers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.” |