Your business is like a aircraft carrier.

A business is like a aircraft carrier. It is a city on the ocean, a massive machine filled with thousands of people, most of them young, and inexperienced, and it they rotate through continually, and yet it runs like a machine, efficient and effective.

How?

Processes.

Every single process, machine, switch, thought that can be had or done on a aircraft carrier has been reviewed, the best way to handle found, the process documented, written down, everyone trained, and then the process is reviewed to insure that everyone is following the process, and to insure nothing has changed and the process needs to be reviewed again and possibly modified.

There should be only way way to do anything in your business, so everyone that does that process does it the same way. It is your job to make sure that your team can only do it the right way.

When I work on a new project, particularly one that I know little about, I first find the rules, how does it work today. What tells you it is working, how do you define success, how it is not working, and then you find the rules and principles that make it work the same way consistently and create a virtual machine to make that happen.

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